Eduwild Peace of Mind
OUR PEACE OF MIND PROMISE TO YOU
We want your Eduwild learning adventure to be something to look forward to—not worry about. That’s why we go to the ends of the earth to give you peace of mind, from the moment you enroll until the day you return home.
Enroll With Confidence
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When you first sign up, you only have to put down a low deposit to secure your space. For many of our learning adventures, the deposit is just 1000元 for programs in North America and 2000元 for International and Adventures Afloat programs.
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Want to change your mind? You’ll find our policies give you a lot of flexibility. For example, for most of our China programs, you can transfer to another program 14 days before your originally scheduled departure date at no cost for many programs. For most International programs, you can switch 67 days prior to departure with no fee. Be sure to read the transfer and cancel conditions before you enroll to understand your options.
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Included at no extra cost is our Assurance Plan, which provides 24-hour assistance in the event of an emergency and insurance for emergency medical evacuation. The plan also includes insurance for lost or damaged baggage and medical coverage for accidental injury or sickness if you’re overseas.
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Want more peace of mind? Purchase the optional Road Scholar Trip Protection Plan, which includes “Cancel for Any Reason” and quarantine coverage. The plan provides financial protection in case of program cancellation, interruption, or travel delay. It also provides limited coverage for expenses you may incur in the rare case you are required to quarantine. Your airfare is also covered, whether you purchase it through Eduwild or independently — an exceptional benefit and value offered exclusively to Eduwild participants. Plus, if Eduwild must cancel your program, the plan will be refunded automatically in full!
We Understand Your Program is an Investment
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If Eduwild has to cancel your program for any reason before you depart, you always have the option to get 100% of your money back—no questions asked.
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The total price of the program you enroll in is the price you pay. We include everything (except the occasional meal) and don’t sneak in any hidden costs or “extras.” And that includes gratuities for our Group Leaders!
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In the unlikely event, we have to change the date of your program or cancel it, we'll give you a credit of up to 1500元 to cover any non-refundable travel expenses you may have incurred, such as if you booked your own airfare and needed to change your flights.
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There are even occasions when we are able to re-negotiate the rates for hotels and meals, and if we can lower the price we’ll pass the savings on to you.
Once You Arrive for Your Program, Know You’re In Good Hands
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When you purchase Eduwild airfare, you get free transfers from the airport to the starting location of the program on arrival and departure days, plus the comfort of knowing our air staff is always on call to handle any issues if they arise.
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We have a team monitoring world weather and events, so if anything arises we coordinate with our network of local partners and airlines to get you home as quickly and safely as possible.
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Traveling is just like every other part of life. Sometimes unexpected things happen. If you get sick or need assistance for whatever reason, your knowledgeable local Group Leader is there for you 24/7.
Eduwild is a nonprofit organization dedicated to education, environmental awareness, cultural exchange, and family well-being.
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